FREE 15-MIN NUTRITION CONSULTATION

Cancellation/ Prepayment

    1. Bookings require a 0% security deposit at the time of booking.
    2. However, if you wish to use our pre-holiday services, 20% deposit is required 30 days prior to arrival.
    3. In case of cancellation, you can use the 20% deposit as credit towards a new booking from the same destination at any time.
    4. To make a reservation, select a date and complete our reservation request form.
    5. You will receive a reservation confirmation email to let you know if your request is declined or accepted.
    6. To pay the remaining balance upon arrival, the hotel asks for Credit Card Guarantee. 
    7. The credit card is not pre-charged in advanced by the hotel.
    8. Cancellations between November – April: You can cancel up to 15 days before arrival via e-mail free of charge. If cancellation occurs within 14 days prior to arrival, 80% fee applies.
    9. Cancellations between May – October: You can cancel up to 3 days before arrival via e-mail free of charge. If cancellation occurs within 2 days prior to arrival, 80% fee applies.
    10. Early departures or no-show 100% fee applies.
    11. Any refunds allowed will incur a processing fee whenever applicable.

Non-participating guests:

It is possible for a partner or a friend to join this holiday without taking part in the program. Please request our team a custom quote.

 

Other programs at Mangosteen Spa Resort:

If you prefer to book a shorter stay or choose a different holiday program, the resort offers great Ayurveda yoga packages.

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